Vistarak Support

We're here to help you succeed in real estate management

Contact Us

Have questions or need assistance? Our support team is ready to help you.

📧 Email Support

vistarak.apps@gmail.com

📞 Phone Support

+91-8233285587

📍 Office Address

Vistarak Real Estate LLP,Plot No 43, Giriraj Nagar, Goliyawas, Mansarovar, Jaipur, 302020

🕒 Support Hours

Monday - Saturday: 9:00 AM - 6:00 PM (IST)
Sunday: Closed

Note: Email support is available 24/7. We aim to respond to all inquiries within 24-48 business hours.

About Vistarak

Vistarak is a comprehensive real estate management platform designed for property professionals, agents, and managers. The app streamlines property visits, bookings, hold management, and visitor tracking.

Property Visits
Bookings
Hold Management
Visitor Tracking

Frequently Asked Questions

How do I reset my password?

You can reset your password by using the "Forgot Password" option on the login screen. A verification code will be sent to your registered phone number.

Why is location tracking required?

Location tracking is essential for documenting property visits accurately. It helps verify visit locations and provides detailed records for property management.

How do I create a property booking?

Navigate to the Bookings section in the app, select your project and plot, fill in the customer details, and submit the booking form. You'll receive a confirmation once the booking is processed.

What is a hold booking?

A hold booking temporarily reserves a plot for a customer while final arrangements are made. Holds have an expiration period, after which they are automatically released if not converted to a confirmed booking.

How do I update my profile information?

Go to the Profile section in the app, tap on Edit Profile, update your information including photo, and save the changes.

Why am I not receiving notifications?

Please ensure notifications are enabled for the Vistarak app in your device settings. Also, check that you have a stable internet connection for receiving push notifications.

Troubleshooting

App Performance Issues

Login Problems

Image Upload Issues

Report an Issue

If you encounter any issues or bugs while using the app, please help us improve by reporting them. When contacting support, please include:

Email your issue report to: support@vistarak.com

Privacy & Data

We take your privacy seriously. Your data is securely stored and processed in accordance with our Privacy Policy. Key points:

For complete details, please read our Terms and Conditions.

App Version Information
For the best experience, always keep your Vistarak app updated to the latest version available on the App Store.